Of course, it's not all about the numbers, but this puts into perspective the scale of Jane, from the thousands of practitioners whose lives are made easier each day to the millions of patients receiving treatment. If you’re the type of person excited by this growth, we’d love to speak with you.
What you'll be doing
- Building a vision for what simple, transparent healthcare billing looks like in Jane.
- Work cross-functionally across Jane, building trust with all key teams (support, engineering, marketing, partnerships, legal, finance, and Co-CEOs).
- Analyze existing customer feedback and conduct additional research to identify needs and opportunities. Jane is a uniquely support-driven product organization and you’ll partner very closely with our friends in Customer Support.
- Define and deliver on a roadmap that is aligned with and supports the goals of the Billing Group.
- Define and measure metrics to evaluate the impact of what is delivered.
- Own and maintain a prioritized backlog of new features and enhancements to the core billing product at Jane.
What you bring to the team
- Experience managing a large and complex product with a track record of success. We’re curious about both your wins and misses and what you learned from them.
- Strong customer empathy and relationship building skills. We have grown our business by building rich relationships with our customers and it’s their happiness that fuels our growth.
- Ability to define the problem for your team, navigate scoping and prioritization challenges, and then set the pace and cadence needed to to deliver value as quickly as possible to customers.
- Excellent communication skills, both written and verbal. We are a remote first company and great communication helps us build great relationships with each other :)
- Experience in a fast-paced work environment. Jane’s growth continues to accelerate so this is a role for someone who finds that exciting and energizing.
Bonus points for
- Experience with healthcare or another high-compliance space like FinTech.
- Experience in a hyper-growth SaaS environment.
Benefits
- Highly competitive base salary
- Extended healthcare from day one.
- Parental top-up.
- Participation in Jane’s employee stock option plan (JSOP).
- Investment in your career development & growth.
- $500 annual health spending account.
- Generous vacation policy along with your birthday off!
At Jane, we’re committed to fostering an environment that allows you to come to work as your truest self. We believe it’s important to actively recognize, embrace, and celebrate our differences in order to make Jane an inclusive, equitable, and diverse workplace.
We want to build a team of people who make conversations rich with perspective and experience. We are committed to listening to every voice in order to learn and grow because doing this will allow us to meet the needs of the diverse community of helpers that Jane serves.
We do not tolerate discrimination, prejudice, or oppressive isms of any kind. Employment is decided on the basis of qualifications, merit, experience, and the needs of the Jane community. We encourage anyone who requires accommodation or adjustments throughout the interview process to let us know, and we will do our best to support you.
